Delivery Information

IMPORTANT: For current courier delivery information and advice, please click here: Important Update

Seafood delivery
Orders for seafood (oysters, mussels, clams, cockles, and smoked fish) are packed fresh to order and dispatched on the same day by our oyster/shellfish farms and smokery (on the day before your requested delivery date); and delivered direct to your address the next day (to arrive on your requested delivery date).

The courier delivers to your address in mainland UK usually between 8am and 2pm Tuesday to Friday (excludes bank holidays). On rare occasions delivery may occur by 5pm. In the unlikely event that delivery is not made by 4.30pm, please contact us by email, text or phone.

Please choose your preferred delivery date (Tuesday to Friday inclusive) at 'Checkout', and the relevant courier fee will be applied.

Please ensure someone is available at the delivery address on the day of delivery, as the courier may require a signature at the time of delivery. If no one is available to sign at the time of delivery, the courier should leave the box in accordance with the delivery instructions provided to us by you (at 'Checkout' under 'Delivery Instructions') or with a neighbour (unless you advised not to do so at 'Checkout' under 'Delivery Instructions').

If the courier is unable to leave the box in accordance with the delivery instructions or with a neighbour (for example, it may be unreasonable or unsafe to do so, or access may be obstructed); then the courier will return the box to the courier's nearest collection depot to your address, it will be your responsibility to arrange collection of the box from there. On rare occasions (by arrangement between you and the courier), the courier may attempt a second delivery the next business day.

How to Store Oysters/Shellfish & Best Before Guide 

How to Store Smoked Fish & Best Before Guide 

Knives, Gloves, Trays etc. delivery
Orders for knives, gloves, trays, and condiments that have been received by us before 1pm Monday to Friday will usually be packed and dispatched by us the same day. Orders received after 1pm will be dispatched the same day or the next business day. Knives, gloves, trays etc. are usually delivered by Royal Mail or by courier to addresses in the UK and overseas.

Please choose your preferred delivery method (we offer four types of delivery) at 'Checkout', and the relevant delivery fee will be applied. One delivery fee applies for all knives, gloves, trays, and condiments.

See All Oysters 

See All Mussels, Clams & Cockles 

See All Smoked Fish 

See All Knives, Gloves, Trays etc. 

See All Vouchers & Subscriptions